Subscriptions

Consistency is key when it comes to skincare. Save with subscriptions and see long lasting results.

No hassle. Pause, cancel, and re-activate anytime.*

Please carefully read this Subscriptions Policy prior to making a purchase. We want you to be completely satisfied with your online purchase.

In taking up this special offer, you have agreed to the following terms and conditions:

Opt for the subscription payment choice available on the product page. The specified delivery frequency is indicated on the same page. Your subscription starts as soon as your initial payment is processed.

We will automatically debit the order amount on the same day of the month until cancelled by you (please see full terms and conditions here), and your order will be processed and sent out within the next 2 business days after each payment has been received

Product Subscription items will ship automatically until you cancel. By placing a subscription order, you are authorizing us to charge your card for future orders at the frequency and quantity you selected. The actual cost of each shipment may vary depending on the quantity and frequency chosen.

If your credit or debit card cannot be charged for any reason, we will attempt to charge your account two more times. Should this fail as well, you will not receive the box for that subscription period. Subscriptions can be cancelled a minimum of one week prior to billing date via email support@qureskincare.com

Cancellations after this time frame will still be billed for the subsequent period and the subscription item will be sent

Cancellations

You can suspend or cancel your subscription at any time by giving us 7 days notice prior to your next delivery date. Please email providing us with full name and address and we will cancel your subscription within 7 days support@qureskincare.com

You can suspend or cancel your subscription at any time by giving us 7 days notice prior to your next delivery date.

Please email providing us with full name and address and we will cancel your subscription within 7 days support@qureskincare.com

Change of address

If you move, please email us at support@qureskincare.com providing us with your full name, email, contact number, account number and new address. Failure to do is 7 days prior to dispatch might result in a re-ship fee if the item is shipped to the old address and is RTS. 

Promotional code

If you move, please email us at support@qureskincare.com providing us with your full name, email, contact number, account number and new address. Failure to do is 7 days prior to dispatch might result in a re-ship fee if the item is shipped to the old address and is RTS. 

Order and delivery issues

If your shipment is incorrect or damaged, or goes missing, simply email us at support@qureskincare.com as soon as possible and we’ll do our best to help solve the issue right away for you!

If you haven’t received your products but tracking says it’s delivered, start by asking family members and neighbors if they picked it up. Then check with the shipping carrier. If you still haven’t received your product 10 days after the scheduled delivery, email us at support@qureskincare.com to let us know and handle it as soon as possible.